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F.A.Q.

On ChessBaron

Following are some frequently asked questions relating to the chess shop of ChessBaron. If you have other questions on chess shops fr our chess sets or chess computers please contact us at any time – we’ll be happy to address any chess shop concerns or questions you have.

How is ChessBaron chess shop any different than other chess shops?

Look at what’s available in modern chess sets. Spend some time seeing other companies and what is offered. Shop around before ChessBaron. First, on the great majority of sites it’s difficult to see the quality of the modern chess sets and pieces. Little detail of photography is given and little textual (descriptive) detail is provided to help a decision to be made. However, ChessBaron lets you see details, details and more details of the modern chess sets. We describe the pieces and show many angles of the set. And if that isn’t enough, if you don’t like the modern chess set when you receive it, you can send it back.

The quality of the modern chess sets we have is unsurpassed. It’s no hubris to claim that we have the finest craft masters available. We have sourced the world to find the best price and the best quality for modern chess sets. We’ve trained our manufacturers to only provide the best and to employ exceptional quality control for the modern chess sets at source – which we then complement with our own quality control.

The difference is in the quality. The difference is in the price. The difference is in the range. The difference is in the company and the attitude. Our modern chess sets will be a wise and perceptive purchase from the Chess Baron.

What if I lose one or two pieces from Baron’s chess shop?

Children threw a piece from your chess board game away? Dog chewed a rookie mistaking it for a cookie? Search every chess selling site available and see if you can match this for any chess board game! We will replace pieces for a ChessBaron chess board game for the manufacturers cost only. The set won’t be ruined because a single pawn has been lost! This is only one of the benefits of buying a quality chess board game from ChessBaron – there are benefits in purchasing a chess board game such as maintaining the set if just a single piece is lost. ChessBaron can’t be beaten for any chess board game!

Do any of your staunton sets of pieces come with two queens?

Many of the staunton chess sets in the mid-range to luxury come with two queens. Also, we offer a unique service that no one else we’ve come accross offers in a staunton chess set – if you require another set of queens for your staunton chess set, our manufacturers will be happy to provide a queen set at cost price only. This is only one of the advantages of purchasing staunton chess sets from ChessBaron – the flexibility of buying a set that is extendable and where lost pieces can be replaced.

Can I see the chess computers or chess pieces in the chess shop before I buy them?

We have no objection to you travelling to our premises to see the wooden chess sets – see our contact page, but you’ll have ten detailed close-up photographs for each wooden chess set we have to help you decide which set is the one for you or your wooden chess set gift. This is also a unique facet of ChessBaron. See other sites. Shop around. Notice that no one provides the detail you need in wooden chess sets to make a decision, from different perspectives and different levels of detail. Then, if the wooden chess set is not quite right – return it to us. But if you want to see the set physically – sure – come visit us in Somerset.

What is the weighting of the sets?

When you buy a chess set from the Chess Baron, each set is described carefully and includes the weighting: standard, double, triple or greater. The economical range has standard weighting, some are double, and many are triple. We are chess purists and know when someone wants to buy a chess set how important it is to include the weighting. It’s the weight of the pieces which really makes a great difference in the feel and enjoyment of play and influences the decision to buy a chess set. Complimented by extremely high quality – our sets are exquisite purchases that you or your gift receiver will be proud of and enjoy playing with for many years to come. So only three closing words from Baron: Buy Chess Set

What if I buy a set from your chess shop and just change my mind?

A purchase from ChessBaron is a purchase of peace-of-mind. We want you to be completely satisfied with the purchase and if you aren’t – we will do our best to make you competely satisfied. Simply return the set to us if you change your mind, have another or take a refund – whichever you prefer (we may elect to only offer a refund with some lower priced returns). Our absolute overriding goal is 100% customer satisfaction.

Can a damaged set be restored to it’s former glory?

Accidents happen in many forms. Fire, flood, pets and much more could affect a cherished set such that it loses it’s former glory. The set may not have been a cheap chess set. Relax. We have unique relationships with craftsmen that mean a ChessBaron set can be restored. We sell cheap chess sets, but not cheap in the pejorative sense. These are high quality but excellent economical prices. However your purchase may have been special and you may prefer a restoration. Therefore this might be the case with other sets not purchased from us. No problem. The set won’t have to be shipped outside the country – it can be restored with dedication, love and skill so that your cherished set looks just like new again, not just a cheap chess set.

What payment methods are possible for the goods in your chess shop?

You can pay for your handmade chess set through a number of means. A recognised credit card can be used over the secure servers of our payment gateway partner – Protx (see Data Privacy and Security). We want to make your purchase of a handmade chess set as easy as possible and without any financial sting. This can be handled by the eCommerce means on the site through our shopping cart. If you are at all unsure of eCommerce through this way, you can call us and provide your details over the phone just like ordering a theatre ticket. We really want you to be happy with your handmade chess set. If you prefer to pay by cheque that’s also acceptable – call us to let us know you want to pay by cheque. You can also send cash. Further you can pay gradually by letting us lay away your funds over a period of time if this is a better way of payment for you for your handmade chess set.

Baron’s Chess Shops

We really do aim to make a difference! We beat conventional chess shops not just on price but on the other essential parts of chess shops customer experiences. We have the best quality sets made by the best craftsmen in the best possible country for set manufacturer. We have the best range in the UK we know about in chess shops with over 100 differenct sets accross a diverse price range.

We also beat other virtual chess shops by our excellent pictures of each set. We’re amazed that UK chess shops want you to part with significant sums of money on the basis of little more than a thumbnail photo. In this chess shop Baron provides 10 photographs for each set with each perspective having 2 subsequent close-ups where you can really see the detail.

We really care about our products and about our customers and want you to be happy with a quality product from our chess shop. We know you’ll be happier than with any other UK chess shop.